George has been with HWA since 2007 and has almost 40 years of experience in the UPS industry. George is well known in the Bay Area for providing excellent customer service and technically responsive solutions to ever-changing business continuity challenges. George focuses on serving the needs of electrical contractors, consulting engineers, and select end users.
Joel has worked in the electrical field for more than a dozen years. He has experience in various fields including power distribution, photo-voltaic arrays, batteries and the installation and maintenance of critical power equipment. Much of electrical training comes from his time in service in the United States Air Force. Joel is also another team member who touts experience working as a Sr. Field Service Engineer for a major UPS manufacturer. Joel is focused on developing design solutions in an efficient and effective manner by making the customer's needs the highest priority.
Hector has been working in the critical power field for 21 years, and has a high degree of knowledge in projects relating to UPS applications. As a non commissioned officer in the United States Air Force, Hector was directly responsible for the readiness of mission critical power generating equipment in support of DOD reconnaissance operations. Most recently and prior to joining the HWA team, Hector was the field project leader for a large critical power equipment manufacturer, making him directly responsible for the support, commissioning and service of the largest UPS install base in the country.
Grace joined HWA in 2021 with a strong background in customer service and sales. Her acumen for organization and customer-centric focus makes her an asset to her customers and the HWA team.
Lori Lenart joined HWA in 2023 bringing almost 20 years of service sales experience with her. She is responsible for Service Sales which includes but is not limited to new and recurring maintenance service contracts, UPS modernization, and reactive/proactive repair work for all UPS Product lines. She thrives on knowing her customers are happy and feel supported in this ever so critical environment.